K-Beauty Group Buying on AMUTY: Shipping, Cancellations, and Returns

What happens if the group misses its buyer target?

Your group-buy order still ships, and shipping is free. If you need to know whether a particular order is still going ahead, check its status in the app.

What should I check before ordering?

Open the group-buy offer in the AMUTY app. Check the product, size, quantity, and total at checkout. Select group-buy offers are discounted by 50% or more. For a side-by-side price check, see how to compare K-beauty deals by total cost.

A group-buy order is a regular purchase. The review tasks and incomplete-trial fee apply to the four-week review program under its terms. Group-buy orders carry neither of those trial requirements.

Can I cancel a group-buy order?

While the group is still recruiting, you can cancel in Order Details. AMUTY submits a request for a full refund right away. If recruitment has ended or the offer itself is canceled, check Order Details and contact in-app support about your order.

How do I request a return after delivery?

For a change-of-mind return, request it within 7 days of delivery, including weekends and holidays. The item must be unused, unopened, and in its original condition. You pay the return shipping for a change-of-mind return. Damaged, defective, or incorrect items are handled separately.

In the app, open Order Details, then select More → Request a Return. You can also contact in-app support. For an approved return, AMUTY starts the refund to your original payment method within 7 business days after receiving and inspecting the item.

See more AMUTY consumer guides.